CRM Text Solutions began in 2006 in San Francisco, CA with the vision that text messaging would become the backbone of business to mobile consumer communications.
At that time the mobile marketing industry was focused on providing gimmicky tools like games, ringtones, wallpapers and contests to try to help big brands and entertainment companies indirectly acquire new customers through auto-responders. None of the companies could do the most simple thing – send one personalized text message to an opted-in customer and receive back a response from that customer.
The generic marketing tools provided by the mobile marketing industry did little to help the communications needs of the average business. But the cost to acquire and manage a common short code (CSC) which is required for business class text messaging was beyond the reach for most businesses. The alternative was a lower cost shared-use CSC but due to the shared nature, messaging traffic was both unreliable and limiting in the types of messages that could be sent.
CRM Text Solutions solved the problem of the cost of CSC with a patent pending method for the allocation of short codes based on the opt-in history of the subscriber. They have revolutionized the cost structure of the mobile industry and can provide any business the reliability of a dedicated CSC for less than the price shared-use CSC.
On top of the text messaging engine, CRM Text Solutions developed a series of applications from the ground up to solve the routine communications needs of any business and has made text messaging as easy to use as email. All you need is a PC with Internet access and within minutes you can put the power of text messaging to work for your business.
The company is still based in the Potrero Hill neighborhood of San Francisco and when the wind blows just right, we can smell the malt and hops at Anchor Brewing.
555 De Haro St., Suite 360
San Francisco, CA 94107
T. 800-394-0200
F: 800-888-8533
Subscriber Contact:
If you are a subscriber to our SMS program from one of our customers, you can reach us at:
Subscriber support e-mail address: support@crmtext.com
Subscriber support telephone: 800-394-0200
Exchange SMS with Customers
Any customer-facing business can go online and start exchanging text messages with customers just as easily as using email – increase response rates and customer satisfaction.
Any customer-facing business can go online and start exchanging text messages with customers just as easily as using email – increase response rates and customer satisfaction.
Add SMS to your Software
Software providers can add new mobile capabilities with the reliability of a dedicated short code for each of your customers – generate a new source of revenues and increase ROI of software.
Software providers can add new mobile capabilities with the reliability of a dedicated short code for each of your customers – generate a new source of revenues and increase ROI of software.
Add SMS to your Services
Ad agencies, publishers, web designers, email and direct mail firms can add new mobile capabilities for clients – generate a new source of revenues and increase ROI of services.
Ad agencies, publishers, web designers, email and direct mail firms can add new mobile capabilities for clients – generate a new source of revenues and increase ROI of services.